Arriving at ISSTA


At ISSTA, we recognize that to be truly inclusive we must draw attention to the diversity of our students. ISSTA does not discriminate against any race, religion, creed, family status, gender expression or otherwise. The diversity of our student population makes us stronger, and we will celebrate differences holding various cultural events, and sharing personal touches in the design of our residential life.

Residential students may begin checking in at 8:00 a.m. on the Thursday the week before classes start. Our residence hall front desks are open 24 hours a day to assist you with move-in. Check the orientation and registration schedule you will received separately regarding dining, amenities, and on-campus events. The week prior to classes ISSTA will offer a multitude of activities for students, their families, and staff so they can get to know each other.

Winter and Spring Break

Detailed break information is available at the EVENTS page. There will be several emails, and social media notifications provided to each student giving detail instructions regarding break periods.

All students are expected to leave campus during Winter and Spring Break unless, the individual student has applied for Specialty Week Housing as detailed in their tuition plan.

Residential Hall

Each residence hall front desk is open 24 hours/7 days a week during regular school hours (in person from 5:00 am to 9:00 am AND 3:00 pm to 7:00 pm, and via telephone or email 24 hours). The desk staff is there to assist you in finding the best school campus resources. There you will find extra keys, cleaning items, games, sports equipment, various kinds of other equipment, and your mail. The hall desk is an excellent place to gain information about almost anything happening at your residence hall, on-campus, or the community.

Laundry Services

Each residence hall has a laundry facility. Residents use their ISSTACashCard to do their laundry, swiping their card and selecting a machine. You can add value to and maintain your ISSTACashCard account at the hall desk.

The Concierge Service Desk located in the Administrative Building can provide laundry, dry cleaning, and other services for any student using your intranet campus account.

Entertainment Services

Each room is equipped with a TV, hookup providing 100+ channel selections, some in Digital and HD, as well as 4 USB ports, and 2 data lines. This is all inclusive as part of your tuition and there is no extra charge or equipment necessary for these basic services. For channel listings, further information, and a downloadable TV Channel Guide through their on-site resources in the Intranet.

Mail and Packages

Each room has a mailbox with a corresponding number at the hall desk. Mailboxes are shared by the occupants of the room. You will receive your mail without delay if it is addressed in the following manner:

Your Name

Hall Name/Room #

School Address

Using ONLY the ISSTA Campus address will delay arrival of your mail since residence hall mail is delivered directly from the local Post Office to the Administrative building and then to the residence halls.

Because a photo ID is required to identify package recipients, packages addressed to someone not living in the room (such as parents) or using a nickname will be returned to sender. Ordering items under an alias or fictitious name, opening someone else's mail is considered mail fraud.

Special needs Technology Accessibility

Do you have difficulty accessing a standard computer or electronic information due to a disability? The Technology Services department located in the Administrative Building provides necessary devices free of charge to all students w/disabilities. ISSTA wants to ensure each student is able to learn in an environment they feel most comfortable. Feel free to contact the Technology Services department with a Request for Special Technology Tools form here.

Internet Connectivity

In order to use the high-speed Internet connection, residents must have a LEGAL copy of an operating system (OS) and meet basic security requirements. These requirements include up-to-date OS patches, antivirus definitions, and antispyware definitions. All Administrative level and user accounts on personal computer systems must be password protected. There are hard-wired data connections in each residence hall room. You are responsible for your computer system regardless of where it is used or by whom. For problems with your network connection or Network Access Control related issues, please call or leave a voice mail with the ISSTA Technology Services Help Desk Monday - Friday from 8:30 a.m. to 5:30 p.m.

Personal Devices

PERSONAL WIRELESS ROUTERS ARE NOT PERMITTED in the residence halls. Persons installing wireless access points/routers will have their network privileges revoked. Wireless access is available on the Housing Wireless Network throughout all residence halls.

Other Peripherals

Each student is provided with one virtual reality headset and one bluetooth wireless earphone set to be returned at the end of each school year. Should a student lose or damage said items, student may incur a fine plus the replacement cost of the device.

Each dorm room is issued (2) 3D Television devices to watch the latest movies and videos 3D technology has to offer.

Any student having an issue with a device may put in a Work Order Request to have the device fixed at any time. Please allow the Technology Services Team 48 hours to process said request. Only the student making the request may pick up or return the damaged device. Please download the Work Order Request form here.

Other Devices

ALL other personal devices (game systems, VoIP phones, DVR's, Ipads) must be registered with an ISSTA Technology Services representative. The Concierge Service Desk can provides insurance on all other devices per month up to 3 devices.

You can download the Device Registration form here.